Services

​This page provides access to municipal services, forms, and online tools to help residents complete common tasks and requests.
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Use the links below to make payments, access applications, and find answers to frequently asked questions.

​Common Municipal Services

Permit Applications

Municipal Services – Frequently Asked Questions

​What services can be completed online?

​Several municipal services can be paid for online using the OptionPay system, including property taxes, permits, tax certificates, and campground-related payments where applicable.
Not all services can be completed online, as some requests require review, customization, or supporting documentation.

​How do I know which payment method to use?

​Payment instructions are provided on each service page. Some payments are made:
  • through OptionPay (credit card, third-party fees apply),
  • through online banking (where available),
  • by mail to the Municipal Office,
  • or in person at the Municipal Office.
If you are unsure which method applies, contact the Municipal Office before submitting payment.

​Where do I find application forms?

​Applications are linked directly from the relevant service pages, such as:
  • Planning & Development
  • Golf Cart Permits
  • Boat Structures & Waterfront Rules
Forms are grouped by service rather than by year to make them easier to locate.

​Can I submit forms by email?

​In many cases, completed forms may be submitted by email. Some applications may require original signatures or additional documentation and may need to be submitted in person.
Each application page outlines the acceptable submission methods.

​How long does it take to process requests?

​Processing times vary depending on the type of request and the time of year.
As a general guideline:
  • Simple requests (such as tax certificates or document copies): 3–5 business days
  • Permit and planning applications: timelines vary based on review requirements
  • Service requests or maintenance concerns: prioritized based on urgency and scope
Submitting complete and accurate information helps avoid delays.

​Are there deadlines I should be aware of?

​Yes. Many services are subject to legislated or Council-approved deadlines, including:
  • Property tax due dates
  • Permit application timelines
  • Seasonal or program-specific deadlines
Deadlines are posted on the relevant service pages and in official notices.

​Who do I contact if I have questions about a service?

​If you are unsure which service applies to your situation or need assistance completing a request, please contact the Municipal Office. Staff will help direct your inquiry appropriately.