Hi there, everyone! It's Erin the Park Manager at Rochon! I really hope everyone has had a wonderful winter so far and is starting to think about the warmer months that will be here soon! Summer will be here before we know it!
If you don't know me, I have been the main girl at the park for reservations and office for 10-ish years. I mostly do the Facebook posts, Website updating, and for many campers I did your reservations and greeted you as you came in. Last year my role changed a bit, and I have been mostly at the municipal office. Thankfully I had great help last year to help me juggle both places. I work more behind the scenes and I am the next person that my staff escalate situations to. That will happen again this year, but for the few months I am solo until my students return, I am now able to do it all at the municipal office, so you don't have to wait forever for me to get back to you. This will save filling the voicemail and can do it day-to-day than all in one day once a week.
I would like to do a bit of an update on what will be happing this year. We have decided to change our software so we could do online bookings. We are not through Alberta Parks' Reservation and can not even think about going on it (if we wanted to) until sometime in 2024. That left us looking at a few companies and we decided to go with a Canadian company that has been working with many types of campgrounds. The company is Camp Reservations Canada. Their team and I have been working together to get the system ready and hopefully, we won't have many glitches! Well...that is hopeful. With any technology, there will be growing pains, and learning a new system can be a bit challenging too. For myself, I have been working with the last system for 9-10 years and figured out how to work with its quirks. Now I and my team will have to do it all over again. Please bare with us since this is new for everyone.
So CampReservations.ca is all online. You make your own profile and you can amend, make, and cancel your bookings. That makes this easier on everyone! Also since this is on the internet, I can log in from anywhere to help you. There is no waiting for a week or more for me to get back to you from March to May. You can message me on Facebook, email, or phone the municipal office. I am in the office most days from approximately 9 am to 3 pm. For me as a staff member, this is a big perk for me.
Another perk, of course, is campers who are more tech-savvy can make their own reservations. I and my staff can still do reservations too. You can still talk to a person if you want.
The website is live! You can start to reserve on March 1, 2023 at 10am! You can book at anytime between May 15 to September 3, 2023. We are still open until Thanksgiving (weather permitting) and will be FCFS after September Long. Very exciting!
The Narrows PRA
The Narrows will still be FCFS and open and close the same time Rochon does for camping. We will be adding more signage at the park this year. Our winter maintenance working has been working hard to clean up many of the dead trees (standing or down). As some are aware, there is a family of beavers over there and have chewed down a lot of trees.
I think that is all! Have a wonderful day!